Shipping + Returns Policy

Shop Kitties


  • All orders ship within 2-7 business days. We're working to shorten that period!
  • All order's ship with a tracking number.
  • We are not responsible for USPS delayed or lost packages. In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
  • All order's over $110 ship free!
  • Orders are shipped via USPS with domestic shipping rates.
  • We currently do not ship internationally.


  • If you would like to pickup your order to avoid paying shipping please leave me a message in the order notes or send me an email. Your shipping will be refunded and we will arrange a pickup time.


  • We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 


  • YES we do offer wholesale for retailers! Email us for a full catalog.


If you have any other questions feel free to contact us at!